support about technical advice, spare parts, repairs and complaints at LTN


Important information on technical advice, spare parts, repairs and complaints

Service and Repairs



Please note: Customer's attachments, such as plug or holder must be dismantled before return.


If this should not be possible, you agree by submitting this form that a dismantling will be carried out in our house.


This is done according to our possibilities and without guarantee that the parts remain usable.




Product / Mod.*:
LTN material number:
LTN delivery note number:
Serial number(s) / SN (from*)
(to), with + add more SN:
Date code / DC of the product(s)*
Error description*:
Detailed information on the error description*: In order to avoid queries and to speed up processing, please provide as detailed a description of the error as possible.
Attachments (max. 5 Items):
Your reference number:
Desired service performance (depending on the product / findings costs may arise)*:
Repair release up to an amount of X €*
(if out of warranty or fault of the customer):
LTN customer number*:
Surname, first name*:
Postal code*:
Your message: